Specific wear warranties are:
Wear Layer
Residential
Commercial
20 mil
Lifetime
10 Years
Waterproof Limited Warranty
Hawaiian Style Luxury Vinyl Tile WPC LVT flooring is warranted to be 100% waterproof. The structural
performance of this flooring will not be adversely impacted by water exposure for the life of the
product. Mold and/or mildew can sometimes occur in a building if moisture issues are not addressed.
This moisture warranty excludes damage resulting from the growth of both mold and/or mildew due to
extended moisture exposure. Structural damages to the WPC LVT flooring found caused by water will be
subject to a pro-rated credit as described below in the “Terms of Lifetime Limited Warranty” section.
Waterproof Limited Warranty does not cover:
1. Any damage to structures that are not part of the installed WPC LVT flooring such as damage to
surrounding walls, subfloor, structures, fixtures, furniture, underlayment, moldings, trims, and subfloor
heating systems.
2. Any damage from mold and/or mildew growth due to extended water exposure.
3. Flooring that is installed outdoors.
Terms of Limited Lifetime Warranties
Claims reported on material defects of this WPC LVT flooring will be prorated over the life of the
product. Reasonable labor costs will be paid with the following exceptions:
- Claims reported after 1 year of use will pay labor charges at the rate of 50% reasonable labor charges.
- Claims reported after 5 years of use will not pay labor charges.
Steam Cleaners
BFH does not recommend the use of any type of steam cleaner on our floors. These types of cleaners
generate too much moisture and heat during their use. The resulting moisture and heat can be enough
to break down any adhesives used in the manufacturing of this product. Also, in instances where no glue
is used, both peaked and swelled plank or tile edges can occur. Therefore all complaints that are
determined to be from a consumer using a steamer will be denied by Hawaiian Style Luxury Vinyl Tile
division of BFH.
Bamboo Flooring Hawaii
521 Ala Moana Blvd Suite 213
Honolulu, HI 96813
Ph: (808) 550-8080 Email:
