Questions and Answers
What is the best way to mop my Bamboo Flooring Hawaii floor?
Never wet (or damp) mop your floor. Standing water can damage the floor. You may periodi
cally use a very slightly dampened (near dry) mop to spot- clean; however excessive moisture will dull the
finish. For wood flooring in the kitchen, place an area rug in front of the kitchen sink. We recommend using
Bona Pro Hardwood Floor Cleaner & Bona Pro Hardwood Floor Mop to clean your floor.
How can I protect the finish of my bamboo floor from wear over time?
Sweep and vacuum your floor regularly using a broom or dust mop. Brush or felt vacuum heads are
recommended as opposed to vacuums with beater bars or hard heads. Use throw rugs both inside and outside
doorways to prevent debris from being tracked onto floors. Keep pet
’
s claws trimmed to avoid excess scratches.
Avoid contact with excess moisture. Avoid walking on your floors with cleats, sports shoes and high heels. Do
not slide heavy furniture or appliances across the floor.
What are the best environmental conditions for my flooring?
As a general rule, with geographic exceptions, flooring will perform best when the interior environment is
controlled to stay within a relative humidity range of 40%-60% and a temperature range of 60° to 80° Fahrenheit.
(In some climates, the ideal humidity range might be higher or lower
–
25 to 45 percent in desert areas for
example.) It is the owner
’
s responsibility to maintain appropriate conditions via the use of humidifier and/or de-
humidifier. In homes in which occupants are there for a short period of time (weekend home or vacation cabin),
or in rooms that are closed off (not heated or air conditioned) to save energy, ventilation is a must even when
the home is not occupied.
How do I fix a scratch on my finish?
If the scratch is white, the finish has not been compromised and is repairable. Simply using a flooring cleaner
should eliminate these blemishes. If the scratch is deeper but the raw wood is not exposed, light buffing with a
white polishing pad can shine up the dull area. Often the damage becomes less obvious. When removing stains
from any wood floor, always begin at the outer edge of the stain and work toward the middle.
My wood floor was damaged through the finish. Can it be repaired?
If you have a minor chip or slight damage, this may be minimized with a colored wax. Color Rite Caulk and
Mohawk Fill Sticks are wood fill products that work great to reduce the appearance of deeper blemishes. For
light scratches we recommend Tibet Almond Stick. If the damage is severe enough, board replacement is
typically the best option. To match your floor repairs, we suggest that you take a sample of the flooring to your
local hardware store. In most cases, more than one shade may be appropriate.
Can I refinish my Strand Woven Bamboo Floors?
Major modifications are not recommended and are never a guaranteed solution; all repairs are unique. Excessive
sanding is not covered under warranty. Nevertheless, the method of refinishing Bamboo Flooring Hawaii
’
s Floors
is the same as any hardwood flooring. An aluminum oxide coating is advisable. Please always seek assistance
from an NWFA Certified Specialist, and always test on a sample plank before you proceed.
Can I put heavy furniture on floated flooring?
Heavy furniture (500+ lbs.) may obstruct the free, natural movement of a floated floor. Restricting this movement
in certain areas can lead to problems such as buckling or separation when the floor experiences natural
expansion and/or contraction.
Occasional Flooring Noise
Floor noise is normal and will vary from one installation type to the next. Occasional noise is due to structural
movement and may relate to sub-floor type, flatness, deflection, and/or related to the fasteners, changes in
environmental conditions, relative humidity and the amount of topside pressure applied to the flooring. For these
reasons floor noise is not considered a product or manufacturer defect.
Bamboo Flooring Hawaii
521 Ala Moana Blvd Suite 213
Honolulu, HI 96813
Ph: (808) 550-8080 Email: bambooflooringhi@aol.com
